Shipping policy

Digital delivery

CAUMIO sells digital learning materials. No physical items are shipped and there are no shipping charges.

The files listed in each product description are supplied as a ZIP download. Download information is sent to the email address provided at checkout after confirmed payment. Please check your spam folder if the message is missing.

Opening your files

You need a ZIP extraction tool and a PDF reader. Included interactive HTML files require a current web browser. Speech features depend on the voices and settings available on your device. Please read the individual product description for the contents and requirements of your chosen pack.

Download support

If you cannot access a download or a file appears damaged, contact contact.caumio@gmail.com with your order number and a description of the issue.

These delivery instructions do not limit your statutory consumer rights.